IS

READ, AARON

Topic Weight Topic Terms
0.210 web site sites content usability page status pages metrics browsing design use web-based guidelines results
0.177 model use theory technology intention information attitude acceptance behavioral behavior intentions research understanding systems continuance
0.143 trust trusting study online perceived beliefs e-commerce intention trustworthiness relationships benevolence initial importance trust-building examines

Focal Researcher     Coauthors of Focal Researcher (1st degree)     Coauthors of Coauthors (2nd degree)

Note: click on a node to go to a researcher's profile page. Drag a node to reallocate. Number on the edge is the number of co-authorships.

BECKMAN, BRYAN 1 Lowry, Paul Benjamin 1 MOODY, GREG 1 Vance, Anthony 1
associative network model of memory 1 brand awareness 1 brand image 1 branding alliance 1
e-commerce 1 information integration theory 1 Internet 1 trust 1
Web site quality 1

Articles (1)

Explaining and Predicting the Impact of Branding Alliances and Web Site Quality on Initial Consumer Trust of E-Commerce Web Sites. (Journal of Management Information Systems, 2008)
Authors: Abstract:
    Trust is a crucial factor in e-commerce. However, consumers are less likely to trust unknown Web sites. This study explores how less-familiar e-commerce Web sites can use branding alliances and Web site quality to increase the likelihood of initial consumer trust. We use the associative network model of memory to explain brand knowledge and to show how the mere exposure effect can be leveraged to improve a Web site's brand image. We also extend information integration theory to explain how branding alliances are able to increase initial trust and transfer positive effects to Web sites. Testing of our model shows that the most important constructs for increasing initial trust in our experimental context are branding and Web site quality. Finally, we discuss future research ideas, limitations, implications, and ideas for practitioners.